Quick question.

Do any of you fine folks know how to make wireless internet faster (short of paying even more for the next speed up, because: no)? Our internet was fine when we got it, fine six months ago, and now… well… now it’s taking me almost two hours to load roughly 20 minutes of (Flash) video. This thing is my television, guys. It has to work.

Anyone?… Bueller? Thanks.


17 Responses to Quick question.

  1. sleepyscruffy says:

    wow, we all jumped on this, didn’t we.

    Okay, presumably you’ve still got Bear’s old powerline modem. Tell me how it’s connected to your wireless router, the make and model of the router, the distance between the antenna of the router and the antenna of your network adapter, the make and model of the network adapter, and the revision of the network adapter driver. And, while we’re at it, have you called Yucca Telecom? I mean, it’s their modem, so presumably you get some quantum of support.

  2. sarawr says:

    Please explain those terms to me, because dude: I don’t have a clue.

    We do still have Flynn’s old, er, “powerline modem.” It’s plugged into an Encore router, which is plugged into each of our computers in the modem slot. The router is on my desk, about 18 inches from the modem; 3 feet from my computer, 6-7 feet from Michaels. (Again, it’s plugged into the modem, then directly in to each of our comps.)

    I… have no idea what the make and model of the router is, other than Encore; I have no idea what a network adapter even is, much less its make & model and/or the make & model of its driver revision.

    We have called Yucca and they said, “Well, your plan is 386k!” To which I said, “Yes, I know, so can you tell me why I only get maybe 50k on a good day?” And they said, “No.” We ran a speed test on our connection and it said that we’re getting anywhere from 200k to 500k (I ran it six times), but when I do a download — or watch a video — or hell, just load pages, I generally get 8kbps-13kbps, which is completely and totally unacceptable.

    We used to be able to use the internet just fine; I went through the entirety of the last television season with absolutely no problems — at the most, I’d have to let something preload for five or ten minutes before watching straight through. Last night, watching one episode of Eureka took me eight goddamn hours, because I could only preload it in 3-minute bursts, and each 3-minute load took about 20 minutes of real time. I am at wits’ end.

  3. sarawr says:

    … And as a final grace note, we did end upgrading to 640k (which, despite their website’s claim of 780+, is the highest wireless speed they actually offer), but so far I have seen no difference. It could be that the upgrade hasn’t gone through yet, but as this will be our third upgrade, I don’t have high hopes — both prior upgrades went the same way, to wit: “Wooo, this internet is totally fast! I can do anything!”… 3 months later… “WHY is the GODDAMN INTERNET that we pay THIRTY FORTY FIFTY FREAKING DOLLARS FOR going SLOWER than FUCKING DIAL-UP?”

    So… this upgrade, if it works at all, probably won’t for very long. W. T. F.

  4. sleepyscruffy says:

    Okay, there’s something I’m not understanding here, shocking I’m sure.

    That modem has a wire into the network, which is the one that plugs into the wall, because powerline Internet gets both its signal and its power over the same pair.

    Then you say there’s a cable from the modem to the router, and then there’s a cable from the router to “the modem slot” of each computer. It sounds like there’s wire the whole way, so where exactly does “wireless” come into this?

  5. sarawr says:

    Uh, because that’s what it’s called, Kip. Wireless internet, at least by Plateau’s definition, is internet that does not need a phone/cable/whatever line — just the modem, a computer, and a power source.

    At least, that’s how they explained it to me when I asked the exact same thing. That’s why the modem is a “NextNet Wireless” modem, not a “NextNet StupidFucks” modem. Or something.

  6. sarawr says:

    And no, as far as I can tell the modem isn’t “plugged in” to any network — just plugged into the power outlet. So maybe that’s why it’s “wireless.” :P

  7. sarawr says:

    Oh wait, you said that it gets signal and power from the outlet. Nevermind.

    I have no idea how this works, to be totally honest. All I know is that it has been explained to me, in a very condescending manner, by every provider around (and several, er, “kind” individuals) that “wireless” does not actually mean “without wires” — it just means “without a phone or cable line.” So. There we have it.

    In sum: Modem, plugged into power outlet and router. Router, plugged into both computers. Internet, slow as turtle-fucking molasses.

  8. sarawr says:

    ….. Though from what I understand I can buy a special card or antenna or doohickey for my computer that will let me use the modem without actually plugging the computer into it, but uh… you know, I’m cheap, the modem’s right on my desk, who cares if there’s a cord? Not me. :P

  9. livingbehindthecurve says:

    any new neighbors? It sounds like you have a DSL-oid service happening, and if that’s the case, bandwidth is a zero-sum game.

    also, is your modem or router fried? Those things realistically only have a 2-year lifespan before they shit the bed and need replacing.

  10. sleepyscruffy says:

    it’s not DSL — she doesn’t have a landline to hang it on — it’s powerline (homeplug) which is TCP/IP through electrical wiring. I don’t know how that bandwidth fractionates, so I don’t know what difference a new neighbor’s additional load on the network would make.

  11. livingbehindthecurve says:

    homeplug. Wild! I don’t think they have that around my neighborhood.

    I have no idea what the difference would be either (my networking knowlege goes as far as opening ports for bittorrent and no farther), but it doesn’t exactly sound like the ISP is exactly on top of their shit, either. I’ll put my money on their fault, not hers.

    though I can’t imagine that homeplug internet is good for the lifespan of your modem or router. seriously.

  12. sarawr says:

    It’s not BPL (powerline).

    Also, it is wireless internet — that is, it is a wireless modem. “A wireless modem is a modem which connects to a wireless network instead of to the telephone system. (snip) Some wireless modems attach directly to your notebook computer or PDA.” I’m assuming here that “attach directly to your notebook computer” can also just be “attach directly to your computer.”

    So… uh, does that help? :P

  13. sleepyscruffy says:

    except that it is powerline, because I unpacked that modem when it was new, and that was what it said. also, if it wasn’t, it would have to be connected with something in addition to a power cord. call Yucca.

  14. sarawr says:

    Yucca says it’s wireless; wireless doesn’t have to be connected to anything besides a power cord because it picks up the signal, uh, wirelessly. (By which I mean, the power comes through a wire whereas the bandwidth comes from the air.) BPL is still somewhat experimental, in that the FCC is very slow to give permission for it to be used, and there isn’t any in this area.

  15. sleepyscruffy says:

    the bandwidth comes from the air.

    Oh, really. You mean — it’s a wireless mesh network? There are about three of those in the United States, and none of them are in New Mexico, to say nothing of that level of technology being implemented in the desert where you live. Not to mention, if Yucca had that available, why did they bother to pull fiber in the whole area around the university? It wasn’t cheap to do that — as was pointed out at the time.

    I’m going to call Yucca myself.

  16. Anne says:

    This is reminding all the stories in and letters to the newspapers about broadband speeds here in the UK, and how we buy a particular speed and are charged for it, but the actual speed we get rarely if ever makes it even close to the promised speed. I think there is legislation going through to make the broadband companies live up to their promises.

    I hope you get it sorted.

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